Question 1

Do you offer free bike delivery to hotels in Taipei?

Accepted Answer

Yes! We offer free bike delivery and pickup to all hotels within Taipei City. Simply provide your hotel name and address during booking.

Question 2

What types of bikes can I rent in Taiwan?

Accepted Answer

We offer premium road bikes (from $47/day), mountain bikes (from $80/day), and e-bikes. All bikes are regularly serviced and include helmet, lights, and tool kit.

Question 3

What is the minimum rental period?

Accepted Answer

The minimum rental period is 3 days. Rentals of 3–5 days receive a 5% discount, and rentals of 5–9 days receive a 10% discount.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellations 7+ days before: full refund. 5–7 days before: 30% refund. 3–5 days before: 50% refund. Within 3 days: no refund. Date changes are free with 7 days notice.

Question 5

Do you speak English?

Accepted Answer

Yes! Our team is fluent in English and welcomes international visitors. We can help with route planning, local tips, and any questions about cycling in Taiwan.

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KHAN

KRYPTON

CHAMELEON

Blur

Union 2

CT150

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